The Office of the Ombudsman for the Department of National
Defence and the Canadian Forces launched its first systemic
investigation into the Reserves. This investigation will examine
the treatment of Reservists or former Reservists who sought
medical support from the Canadian Forces in the last three years.
We’d like to hear about your experience regarding such things
as:
- The adequacy of the Canadian Forces or civilian medical
support made available to you;
- The ease with which you accessed that medical support;
- The help you received in working your way though the
administrative process to get that support;
- Your unit’s efforts to assist you and follow-up on any
issues you identified regarding medical support;
- Your experience with the provision and application of
post-injury care policies such as those that might have
provided compensation, extended service, medical support or
other benefits.
We are also interested in hearing from those in the Reserve
chain of command or those who work with the Reserves who may
have assisted them in getting medical support.
If you know of any other Reservists or former Reservists who may
wish to participate, please pass this message to them as well.
Although you may contact the Office of the Ombudsman at any time
should you have an issue to discuss, your input for this
particular investigation should reach us no later than 31
October 2006.
Contact information for the Office is listed below.
Telephone (toll-free): 1-888-828-3626
Fax (toll-free): 1-877-471-4447
E-mail:
ombudsman-communications@forces.gc.ca
You can also fill out our online complaint form at:
http://www.ombudsman.forces.gc.ca/complaints/main_e.asp